How To Fix /SEHS/BA_MISC2796 - Read error in product long text for SD document &1 in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SEHS/BA_MISC2 -

• Message number: 796

• Message text: Read error in product long text for SD document &1 in language &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SEHS/BA_MISC2796 - Read error in product long text for SD document &1 in language &2 ?

  The SAP error message /SEHS/BA_MISC2796 Read error in product long text for SD document &1 in language &2 typically indicates that there is an issue with accessing the long text associated with a product in the context of a Sales and Distribution (SD) document. This error can occur for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Long Text: The long text for the specified product may not be maintained in the system for the specified language.
  Incorrect Language Settings: The language specified in the SD document may not be supported or may not have the long text maintained.
  Authorization Issues: The user may not have the necessary authorizations to read the long text for the product.
  Data Corruption: There may be data integrity issues or corruption in the database that prevents the long text from being read.
  Configuration Issues: There may be configuration issues in the system that affect how long texts are retrieved.
  
  Solutions:
  
  
  Check Long Text Maintenance:
  
  Go to the relevant transaction (e.g., MM02 for material master) and check if the long text for the product exists in the specified language.
  If it does not exist, you may need to create or maintain the long text.
  
  
  
  Verify Language Settings:
  
  Ensure that the language specified in the SD document is correct and that long texts are maintained for that language.
  You can check the language settings in the user profile or in the document itself.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access long texts. This can be done by checking the user's roles and authorizations in the system.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the relevant tables to ensure there are no data integrity issues. This may require the help of a technical consultant or basis team.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to long texts in the system. This may involve reviewing the settings in the relevant customizing transactions.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like MM02, SE11 (Data Dictionary), and SE37 (Function Module) to investigate the long text and related data.
  SAP Documentation: Review SAP documentation related to long texts in SD documents for more context on how they are managed and accessed.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.