How To Fix SE890 - Distribution reset: only one service line is maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 890

• Message text: Distribution reset: only one service line is maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SE890 - Distribution reset: only one service line is maintained ?

  The SAP error message SE890, which states "Distribution reset: only one service line is maintained," typically occurs in the context of service-related transactions, particularly when dealing with service orders or service confirmations. This error indicates that the system expects multiple service lines for a distribution process, but only one service line is available.
  Cause:
  
  Single Service Line: The primary cause of this error is that the transaction is attempting to process a distribution (like a billing or settlement) that requires multiple service lines, but only one is present.
  Configuration Issues: There may be configuration settings in the service order or billing document that are not set up to handle multiple service lines.
  Data Entry Errors: The user may have inadvertently entered data that leads to only one service line being created or maintained.
  
  Solution:
  
  Check Service Lines: Review the service order or document to ensure that multiple service lines are indeed created. If only one line exists, you may need to add additional service lines as required by the process.
  Adjust Configuration: If the process is expected to handle multiple service lines, check the configuration settings in the relevant SAP modules (like SD or PM) to ensure they are set up correctly to allow for multiple service lines.
  Review Transaction Data: Ensure that all necessary data is entered correctly in the transaction. If there are any missing or incorrect entries, correct them and try processing again.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling service lines in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and usage.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like IW31 for service orders, or VF01 for billing) that may help you navigate and troubleshoot the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the SE890 error and implement a solution to resolve it.