How To Fix SE374 - No services exist in reference document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SE - Dienstleistungen Stammdaten Leistungsposition

  • Message number: 374

  • Message text: No services exist in reference document

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  • What causes this issue?

    The document from which you wish to adopt services contains no service
    lines.
    Although it is a document with items of category "D", the items contain
    only value limits for unplanned services - not lines with planned
    services which you could adopt.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Choose a document containing lines for planned services.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SE374 - No services exist in reference document ?

    The SAP error message SE374, which states "No services exist in reference document," typically occurs when you are trying to access or process a service that is not defined or available in the system. This error can arise in various contexts, such as when working with service orders, service contracts, or service management in general.

    Causes:

    1. Missing Service Definition: The service you are trying to reference has not been defined in the system.
    2. Incorrect Reference Document: The reference document you are using may not be linked to any services.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the service master or related tables.
    4. Authorization Issues: Lack of proper authorizations to view or access the services related to the document.

    Solutions:

    1. Check Service Definitions:

      • Go to the service master data (transaction code IW31 for creating service orders or IW32 for changing them) and verify if the service you are trying to use is defined.
      • If it is missing, you may need to create the service using the appropriate transaction.
    2. Verify Reference Document:

      • Ensure that the reference document you are using is correct and that it is linked to the appropriate services.
      • Check if the document is in the correct status and is not archived or deleted.
    3. Data Consistency Check:

      • Run consistency checks on the service management data to identify any discrepancies.
      • You can use transaction codes like SE11 to check the database tables related to services.
    4. Authorization Check:

      • Ensure that you have the necessary authorizations to access the services. You may need to contact your SAP security team to verify your roles and permissions.
    5. Consult Documentation:

      • Review SAP documentation or help files related to service management for any specific configurations or settings that may be required.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31, IW32, IW33 (for service orders), and IW41 (for confirmations).
    • Service Management Configuration: Review the configuration settings in SPRO (SAP Project Reference Object) under the Service Management section to ensure everything is set up correctly.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.

    By following these steps, you should be able to diagnose and resolve the SE374 error in your SAP system.

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