How To Fix SE039 - Outlines without service lines are not supported in the external system

SAP Error Message - Details

• Message type: E = Error

• Message class: SE - Dienstleistungen Stammdaten Leistungsposition

• Message number: 039

• Message text: Outlines without service lines are not supported in the external system

What causes this issue?

The <DS:GLOS.3526C11BAFAB52B9E10000009B38F974>service specifications</>
for item &V2& of purchase requisition &V1& contain an outline line to
which no <DS:GLOS.C86595AD5705D311B1D20004AC56B168>service lines</> are
assigned. However, empty outline lines, without content, are not
supported in the external system.

System Response

The system does not allow you to save the purchase requisition.

How to fix this error?

Delete the empty outline lines from the service specifications, or enter
at least one subordinate service line.

Procedure for System Administrators

In the standard system, this message is issued as an error message. You
can change the <DS:GLOS.9760216AA08EBF45B01FB8CD4DA53452>message type</>
of the message in the <DS:SIMG.SIMG_CFMENUOLMEOMYB>
Implementation Guide</>, if you want to allow the document to be saved
despite the unsupported empty outline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SE039 - Outlines without service lines are not supported in the external system ?

  The SAP error message SE039, which states "Outlines without service lines are not supported in the external system," typically occurs in the context of SAP's integration with external systems, particularly when dealing with service procurement or contract management. This error indicates that there is an issue with the structure of the data being sent to or received from an external system, specifically that outlines (or outline agreements) are missing the necessary service lines.
  Cause:
  
  Missing Service Lines: The primary cause of this error is that the outline agreement or contract does not contain any service lines. In SAP, outline agreements are expected to have associated service lines that define the services being procured.
  Data Mapping Issues: There may be a mismatch in the data structure or mapping between SAP and the external system, leading to the omission of service lines.
  Configuration Issues: The configuration settings in either SAP or the external system may not support outlines without service lines.
  
  Solution:
  
  Check Outline Agreement: Verify that the outline agreement in SAP has the necessary service lines defined. If it does not, you will need to add the appropriate service lines to the agreement.
  Review Data Transfer: If the data is being transferred to an external system, ensure that the data being sent includes all required fields, including service lines. This may involve checking the integration settings or middleware configurations.
  Consult Documentation: Review the documentation for both SAP and the external system to ensure that the integration is set up correctly and that all required fields are being populated.
  Error Handling: Implement error handling in the integration process to catch and log such errors for easier troubleshooting in the future.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the external system for further assistance.
  
  Related Information:
  
  Integration Scenarios: This error is often encountered in scenarios involving SAP Ariba, SAP S/4HANA, or other procurement-related modules where external systems are involved.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Outline Agreement) to check the details of the agreements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on integration issues.
  Testing: After making changes, conduct thorough testing to ensure that the integration works as expected and that the error does not recur.
  
  By addressing the outlined causes and implementing the suggested solutions, you should be able to resolve the SE039 error effectively.