How To Fix SDV016 - No viewer control available

SAP Error Message - Details

• Message type: E = Error

• Message class: SDV - Document Viewer

• Message number: 016

• Message text: No viewer control available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDV016 - No viewer control available ?

  The SAP error message SDV016: No viewer control available typically occurs when there is an issue with the SAP GUI or the viewer control that is required to display certain types of documents or reports, such as those generated by SAP Smart Forms or Adobe Forms. This error can arise due to several reasons, including missing components, configuration issues, or compatibility problems.
  Causes:
  
  Missing Viewer Control: The required viewer control (like Adobe Reader or a specific SAP viewer) is not installed or not properly configured on the client machine.
  Incorrect Configuration: The SAP system may not be correctly configured to use the installed viewer.
  Compatibility Issues: The version of the viewer may not be compatible with the version of SAP GUI or the document type being viewed.
  SAP GUI Installation Issues: There may be issues with the installation of the SAP GUI itself, leading to missing components.
  
  Solutions:
  
  
  Install/Update Viewer Control:
  
  Ensure that the appropriate viewer control (e.g., Adobe Reader) is installed on your machine. If it is already installed, check for updates and install the latest version.
  For Smart Forms, ensure that the SAP GUI is configured to use the correct viewer.
  
  
  
  Check SAP GUI Configuration:
  
  Go to the SAP GUI options and check the settings for the viewer. Make sure that the path to the viewer is correctly set.
  You can access this by navigating to Options in the SAP GUI and checking under the PDF Viewer or Print settings.
  
  
  
  Reinstall SAP GUI:
  
  If the problem persists, consider reinstalling the SAP GUI to ensure that all components are correctly installed.
  
  
  
  Check for SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, it may be beneficial to consult with your IT support team or SAP Basis team for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring the viewer settings.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to similar issues faced by other users.
  SAP Notes: Use the SAP Support Portal to search for specific SAP Notes related to the SDV016 error message.
  
  By following these steps, you should be able to diagnose and resolve the SDV016 error in your SAP environment.