How To Fix SDV006 - Error when opening document with HTML control; &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SDV - Document Viewer

• Message number: 006

• Message text: Error when opening document with HTML control; &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDV006 - Error when opening document with HTML control; &1 ?

  The SAP error message SDV006 typically indicates an issue with the HTML control when trying to open a document in the SAP system. This error can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Cause:
  
  HTML Control Configuration: The HTML control may not be properly configured or may be missing necessary components.
  Browser Compatibility: The browser being used may not be compatible with the version of the HTML control or the SAP GUI.
  Network Issues: There may be network connectivity issues that prevent the document from being accessed.
  Document Format: The document format may not be supported or may be corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the document.
  
  Solution:
  
  
  Check HTML Control Configuration:
  
  Ensure that the HTML control is correctly installed and configured in your SAP environment.
  Verify that the necessary components are present and up to date.
  
  
  
  Browser Compatibility:
  
  Check if the browser being used is compatible with the SAP GUI and the HTML control.
  Try using a different browser or updating the current browser to the latest version.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing access to the document.
  Test the network connection and try accessing other resources to confirm connectivity.
  
  
  
  Document Format:
  
  Verify that the document format is supported by the HTML control.
  If the document is corrupted, try to obtain a new copy of the document.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the document.
  Check with your SAP security team to confirm that the user roles and permissions are correctly assigned.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on the HTML control and its configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the SDV006 error when opening documents with the HTML control in SAP.