How To Fix SDMI302 - Client &1: Technical User (&2) for JobRepo is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: SDMI - Messages of SDMI

• Message number: 302

• Message text: Client &1: Technical User (&2) for JobRepo is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SDMI302 - Client &1: Technical User (&2) for JobRepo is locked ?

  The SAP error message SDMI302 indicates that a technical user associated with a job repository is locked in the specified client. This can occur for various reasons, such as incorrect password attempts, administrative actions, or security policies.
  Cause:
  
  User Locking: The technical user has been locked due to multiple failed login attempts or manual locking by an administrator.
  Password Expiration: The password for the technical user may have expired, leading to a lockout.
  System Configuration: There may be system settings or policies that automatically lock users after a certain number of failed login attempts.
  
  Solution:
  
  
  Unlock the User:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the technical user's ID (e.g., &2) and click on the "Display" button.
  If the user is locked, you will see a lock icon. Click on the "Unlock" button to unlock the user.
  Save the changes.
  
  
  
  Reset Password:
  
  If the password has expired, reset the password for the technical user in the same SU01 transaction.
  Ensure that the new password complies with the system's password policy.
  
  
  
  Check User Locking Policies:
  
  Review the system's user locking policies to understand why the user was locked. This can be done in transaction RZ11 by checking parameters like login/failure_count and login/failure_delay.
  
  
  
  Monitor Job Repository:
  
  Ensure that the job repository is functioning correctly and that the technical user has the necessary authorizations to perform its tasks.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) for any related messages that might provide more context on why the user was locked.
  
  
  
  Related Information:
  
  User Management: Understanding user roles and authorizations in SAP is crucial for managing technical users effectively.
  Security Policies: Familiarize yourself with the security policies in your organization regarding user accounts to prevent future lockouts.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and job repositories.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or refer to SAP support for further assistance.