How To Fix SDEST021 - Password handling error in Class Library (error situation &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: SDEST - Messages for RFC Destinations

• Message number: 021

• Message text: Password handling error in Class Library (error situation &1)

What causes this issue?

A Class Library error occurred in connection with password data. Details
about the error:
<ZH>'1'</>: A non-supported password type (&v2&) was used when the
utility object was generated.

System Response

A class library exception is raised.

How to fix this error?

The program must be adapted to the class library. Contact the user
responsible for the program.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SDEST021 - Password handling error in Class Library (error situation &1) ?

  The SAP error message SDEST021, which indicates a "Password handling error in Class Library," typically arises in the context of SAP's Secure Network Communications (SNC) or when dealing with secure connections that require password authentication. This error can occur due to various reasons, including incorrect password configurations, issues with the security library, or problems with the user credentials.
  Causes:
  
  Incorrect Password: The password provided for the user or service may be incorrect.
  Expired Password: The password for the user account may have expired and needs to be reset.
  Configuration Issues: There may be misconfigurations in the SNC settings or the security library.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Library Issues: The security library (e.g., SAP Cryptographic Library) may not be properly installed or configured.
  
  Solutions:
  
  Verify Credentials: Check the username and password being used. Ensure that they are correct and that the password has not expired.
  Reset Password: If the password is expired or forgotten, reset it through the appropriate user management interface.
  Check User Status: Ensure that the user account is not locked or disabled. You can check this in the user management transaction (e.g., SU01).
  Review SNC Configuration: If using SNC, verify the SNC parameters in the SAP system. Ensure that the SNC library is correctly configured and that the necessary parameters (like snc/enable and snc/identity) are set correctly.
  Update Security Library: Ensure that the SAP Cryptographic Library is up to date and properly installed. Check for any patches or updates that may be required.
  Check Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SDEST021 for any specific fixes or recommendations. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP documentation on SNC and security settings for detailed configuration steps.
  User Management: Familiarize yourself with user management transactions like SU01 (User Maintenance) and SU10 (Mass User Maintenance) for managing user accounts and passwords.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.