How To Fix SD_DRUL028 - Check for SAP_BASIS of DRUL & failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_DRUL - Messages for dependency rules

• Message number: 028

• Message text: Check for SAP_BASIS of DRUL & failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_DRUL028 - Check for SAP_BASIS of DRUL & failed ?

  The SAP error message SD_DRUL028 typically indicates an issue related to the SAP Basis component in the context of the Sales and Distribution (SD) module. The message suggests that there is a problem with the Data Retention and Usage Logging (DRUL) functionality, specifically that the system is unable to check the SAP_BASIS version or configuration.
  Cause:
  
  Version Compatibility: The version of SAP_BASIS installed may not be compatible with the current configuration or the specific functionality being used.
  Missing Components: Required components or patches for SAP_BASIS may be missing or not properly installed.
  Configuration Issues: There may be configuration issues in the system that prevent the DRUL functionality from operating correctly.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the required components.
  
  Solution:
  
  
  Check SAP_BASIS Version: Verify that the installed version of SAP_BASIS meets the requirements for the DRUL functionality. You can check this in the SAP system by using transaction code SPAM or SAINT to see the installed components and their versions.
  
  
  Apply Patches: If the version is outdated or if there are known issues, apply the latest support packages or patches for SAP_BASIS. This can be done through the Software Update Manager (SUM) or by using the SAP Support Portal.
  
  
  Review Configuration: Check the configuration settings related to DRUL. Ensure that all necessary settings are correctly configured. This may involve reviewing the relevant customizing settings in the SPRO transaction.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the DRUL functionality. This may involve checking user roles and profiles in transaction PFCG.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide detailed information on known issues and their resolutions.
  
  
  System Logs: Review system logs (transaction SM21) and short dumps (transaction ST22) for any additional error messages that may provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAM, SAINT, PFCG, SM21, and ST22 for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to DRUL and SAP_BASIS for any specific requirements or configurations that may be necessary.
  
  By following these steps, you should be able to diagnose and resolve the SD_DRUL028 error effectively.