How To Fix SD_CFS003 - No contact persons maintained for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SD_CFS - Messages for Customer Fact Sheet

• Message number: 003

• Message text: No contact persons maintained for customer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SD_CFS003 - No contact persons maintained for customer &1 ?

  The SAP error message SD_CFS003 indicates that there are no contact persons maintained for a specific customer in the system. This error typically arises in the Sales and Distribution (SD) module when trying to process transactions that require contact person information, such as creating a sales order or a quotation.
  Cause:
  The primary cause of this error is that the customer master data does not have any contact persons assigned. Contact persons are essential for communication and relationship management with customers, and their absence can lead to issues in processing sales documents.
  Solution:
  To resolve the error, you need to maintain contact persons for the affected customer. Here are the steps to do this:
  
  
  Access Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Enter the customer number and select the appropriate view (usually the Sales Area Data view).
  
  
  
  Maintain Contact Persons:
  
  Navigate to the "Contact Persons" tab or section.
  If there are no contact persons listed, you can add new ones by clicking on the "New Entries" button.
  Fill in the required details for the contact person, such as name, phone number, email, etc.
  
  
  
  Save Changes:
  
  After entering the contact person details, save the changes to the customer master data.
  
  
  
  Re-attempt the Transaction:
  
  Once the contact persons are maintained, try to perform the transaction again that previously resulted in the error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  Customer Master Data Views:
  
  Ensure that you are maintaining the correct views (General Data, Company Code Data, Sales Area Data) as needed for your business processes.
  
  
  
  User Authorizations:
  
  Ensure that you have the necessary authorizations to change customer master data.
  
  
  
  Documentation:
  
  Refer to SAP documentation or help files for more detailed instructions on maintaining customer master data and understanding the implications of contact persons in sales processes.
  
  
  
  By following these steps, you should be able to resolve the SD_CFS003 error and continue with your sales processes in SAP.