How To Fix /SCWM/EHS_DG011 - Delivery document &1 does not contain an internal key

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCWM/EHS_DG -

• Message number: 011

• Message text: Delivery document &1 does not contain an internal key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCWM/EHS_DG011 - Delivery document &1 does not contain an internal key ?

  The SAP error message /SCWM/EHS_DG011 Delivery document &1 does not contain an internal key typically occurs in the context of handling dangerous goods in the SAP Extended Warehouse Management (EWM) module. This error indicates that the system is unable to find an internal key for the specified delivery document, which is necessary for processing dangerous goods.
  Cause:
  
  Missing Internal Key: The delivery document referenced does not have an associated internal key in the system. This could happen if the document was not created correctly or if there was an issue during the creation process.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data transfer between different SAP modules.
  Configuration Issues: The system may not be properly configured to handle dangerous goods for the specific delivery document type.
  Document Status: The delivery document may be in a status that does not allow for dangerous goods processing.
  
  Solution:
  
  Check Document Creation: Verify that the delivery document was created correctly and that all necessary data was entered. If the document is incomplete, recreate it.
  Review Configuration: Ensure that the configuration for handling dangerous goods is set up correctly in the system. This includes checking the relevant settings in the EWM and EHS (Environment, Health, and Safety) modules.
  Data Consistency Check: Run consistency checks on the database to identify any discrepancies. You may need to use transaction codes like SLG1 (Application Log) to check for any related logs that could provide more context.
  Check Document Status: Ensure that the delivery document is in a status that allows for dangerous goods processing. If it is in a blocked or completed status, you may need to change it.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCWM/PRD for product data, /SCWM/DO for delivery orders, and /SCWM/GR for goods receipt.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide updates related to dangerous goods handling.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.