How To Fix /SCTM/SRV_MSG002 - Document not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCTM/SRV_MSG -

• Message number: 002

• Message text: Document not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCTM/SRV_MSG002 - Document not found ?

  The SAP error message /SCTM/SRV_MSG002 Document not found typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Transportation Management (TM) when the system is unable to locate a specific document that is being referenced or requested. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Document Deletion: The document you are trying to access may have been deleted or archived.
  Incorrect Document Number: The document number or ID you are using may be incorrect or mistyped.
  Authorization Issues: You may not have the necessary permissions to view the document.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  
  Configuration Issues: There could be configuration problems in the system that prevent the document from being found.
  Document Status: The document may be in a status that does not allow it to be accessed.
  
  Solutions:
  
  Verify Document Number: Double-check the document number