How To Fix SCRMF114 - Function does not exist at RefDB location.

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRMF - Check Results Management: FA Extention

• Message number: 114

• Message text: Function does not exist at RefDB location.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SCRMF114 - Function does not exist at RefDB location. ?

  The SAP error message SCRMF114, which states "Function does not exist at RefDB location," typically occurs in the context of SAP's CRM (Customer Relationship Management) or related modules when the system is unable to find a specific function or method in the Reference Database (RefDB). This can happen for several reasons, including configuration issues, missing function modules, or problems with the system's reference data.
  Causes:
  
  Missing Function Module: The function module that is being called does not exist in the system or is not activated.
  Incorrect Configuration: The configuration settings for the CRM or the specific application may be incorrect, leading to the system looking for a function that is not defined.
  Transport Issues: If the function was recently transported from another system, there may have been issues during the transport process.
  Version Mismatch: The function may exist in a different version of the software or in a different environment (e.g., development vs. production).
  Authorization Issues: The user may not have the necessary authorizations to access the function.
  
  Solutions:
  
  Check Function Module: Verify that the function module exists in the system. You can do this by using transaction code SE37 (Function Builder) to search for the function module.
  Activate Function Module: If the function module exists but is not activated, activate it in SE37.
  Review Configuration: Check the configuration settings in the relevant areas of CRM to ensure that everything is set up correctly.
  Transport Logs: If the function was recently transported, check the transport logs for any errors or issues that may have occurred during the transport.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the function. This can be checked in transaction code SU53 or by consulting with your security team.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional guidance on resolving the issue.
  
  Related Information:
  
  Transaction Codes: SE37 (Function Builder), SE80 (Object Navigator), SU53 (Authorization Check), ST22 (Dump Analysis).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may provide additional insights or patches that are not publicly available.
  Documentation: Review the official SAP documentation for CRM and the specific module you are working with to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the SCRMF114 error in your SAP system.