How To Fix SCRM898 - No check results selected; SENDMAIL cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 898

• Message text: No check results selected; SENDMAIL cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM898 - No check results selected; SENDMAIL cancelled ?

  The SAP error message SCRM898: No check results selected; SENDMAIL cancelled typically occurs in the context of the SAP Supplier Relationship Management (SRM) module when attempting to send emails related to checks or notifications. This error indicates that there are no results available for the checks that were supposed to be sent via email, leading to the cancellation of the SENDMAIL process.
  Causes:
  
  No Check Results: The most common cause is that there are no check results available for the email to be sent. This could happen if the checks were not executed properly or if there were no relevant data to process.
  Configuration Issues: There may be issues with the configuration of the email sending process or the checks that are supposed to generate results.
  Authorization Issues: The user may not have the necessary authorizations to view or send the check results.
  Data Issues: There may be missing or incorrect data in the system that prevents the generation of check results.
  
  Solutions:
  
  Check Check Results: Verify if there are any check results available. You can do this by navigating to the relevant transaction or report that generates the check results.
  Re-run the Checks: If no results are found, try re-running the checks to ensure that they are executed correctly and that results are generated.
  Review Configuration: Check the configuration settings for the email sending process and ensure that everything is set up correctly. This includes checking the settings for the checks themselves.
  User Authorizations: Ensure that the user attempting to send the email has the necessary authorizations to access the check results and send emails.
  Check for Data Issues: Investigate if there are any data inconsistencies or missing data that could be affecting the generation of check results.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that may help in troubleshooting, such as those for managing checks or sending emails.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the SRM module to understand the expected behavior of the check results and email sending process.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation, or to reach out to SAP support for assistance.