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How To Fix SCRM390 - Problems during access to the CI check variant &1


SCRM390 - Overview

  • Message type: E = Error

  • Message class: SCRM - Check Results Management

  • Message number: 390

  • Message text: Problems during access to the CI check variant &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


SCRM390 - Details

  • The SAP error message SCRM390 indicates that there is a problem accessing the CI (Change Indicator) check variant specified in the error message. This typically occurs in the context of SAP's Change Request Management (ChaRM) or similar functionalities where CI checks are performed.
    
    Cause: Missing or Incorrect Configuration: The CI check variant specified may not be configured correctly or may not exist in the system. Authorization Issues: The user may not have the necessary authorizations to access the specified CI check variant. Transport Layer Issues: There may be issues related to the transport layer or the transport request associated with the CI check variant. System Errors: There could be underlying system errors or inconsistencies in the database that prevent access to the CI check variant.
    Solution: Check Configuration: Verify that the CI check variant specified in the error message exists and is correctly configured in the system. Navigate to the relevant configuration settings in the SAP system (e.g., SPRO)

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