How To Fix SCRM390 - Problems during access to the CI check variant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 390

• Message text: Problems during access to the CI check variant &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM390 - Problems during access to the CI check variant &1 ?

  The SAP error message SCRM390 indicates that there is a problem accessing the CI (Change Indicator) check variant specified in the error message. This typically occurs in the context of SAP's Change Request Management (ChaRM) or similar functionalities where CI checks are performed.
  Cause:
  
  Missing or Incorrect Configuration: The CI check variant specified may not be configured correctly or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified CI check variant.
  Transport Layer Issues: There may be issues related to the transport layer or the transport request associated with the CI check variant.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent access to the CI check variant.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the CI check variant specified in the error message exists and is correctly configured in the system.
  Navigate to the relevant configuration settings in the SAP system (e.g., SPRO) and ensure that the CI check variant is properly defined.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the CI check variant. This may involve checking user roles and profiles.
  
  
  
  Transport Request:
  
  If the CI check variant was recently transported, ensure that the transport request was successfully imported and that there are no issues with the transport layer.
  
  
  
  System Check:
  
  Perform a system check to identify any underlying issues. This may involve checking for database inconsistencies or running relevant SAP notes that address known issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to Change Request Management, such as SOLAR01, CRMD_ORDER, or SCRM.
  Documentation: Review SAP documentation related to Change Request Management and CI checks for additional context and troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the SCRM390 error effectively.