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How To Fix SCRM224 - Saving IPDATEN to RefDB storage


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCRM - Check Results Management

  • Message number: 224

  • Message text: Saving IPDATEN to RefDB storage

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCRM224 - Saving IPDATEN to RefDB storage ?

    The SAP error message SCRM224, which indicates an issue with saving IPDATEN to the RefDB storage, typically relates to problems in the SAP system's ability to store or manage reference data. This error can occur in various contexts, often linked to the SAP Customer Relationship Management (CRM) module or other related applications.

    Possible Causes:

    1. Database Issues: There may be issues with the underlying database, such as connectivity problems, insufficient permissions, or database corruption.
    2. Configuration Errors: Incorrect configuration settings in the SAP system or the Reference Database (RefDB) can lead to this error.
    3. Data Integrity Issues: The data being saved may not meet the required integrity constraints, such as data type mismatches or missing mandatory fields.
    4. System Performance: High load on the system or insufficient resources (CPU, memory) can lead to timeouts or failures in saving data.
    5. Transport Issues: If the error occurs during a transport process, it may be due to missing objects or dependencies in the transport request.

    Solutions:

    1. Check Database Connectivity: Ensure that the database is up and running, and that the SAP system can connect to it without issues.
    2. Review Configuration Settings: Verify the configuration settings for the Reference Database and ensure they are correctly set up.
    3. Data Validation: Check the data being saved for integrity issues. Ensure that all required fields are populated and that data types match expected formats.
    4. Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance-related issues or errors that may provide more context.
    5. Check Authorizations: Ensure that the user or process attempting to save the data has the necessary authorizations to write to the RefDB.
    6. Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Debugging: If you have access to development tools, consider debugging the process to identify the exact point of failure.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
    • Documentation: Review the official SAP documentation for the CRM module and Reference Database for any specific guidelines or troubleshooting steps related to this error.
    • Community Forums: Engage with the SAP community forums or user groups, as other users may have encountered similar issues and can provide insights or solutions.

    By following these steps, you should be able to diagnose and resolve the SCRM224 error effectively.

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