How To Fix SCRM143 - Specify who approves the exception

SAP Error Message - Details

• Message type: E = Error

• Message class: SCRM - Check Results Management

• Message number: 143

• Message text: Specify who approves the exception

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCRM143 - Specify who approves the exception ?

  The SAP error message SCRM143, which states "Specify who approves the exception," typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules where exception handling is involved. This error indicates that the system requires you to specify an approver for a particular exception before proceeding.
  Cause:
  The error arises when a user attempts to process an exception (such as a purchase order or contract exception) without designating an approver. This is often a requirement in workflows to ensure that there is accountability and traceability for decisions made regarding exceptions.
  Solution:
  To resolve the SCRM143 error, follow these steps:
  
  
  Identify the Exception: Determine which exception you are trying to process. This could be related to a purchase order, contract, or any other document that requires approval.
  
  
  Specify an Approver:
  
  Navigate to the section of the application where you can manage exceptions.
  Look for a field or option that allows you to specify an approver. This may be labeled as "Approver," "Approval," or similar.
  Select the appropriate user or role that should approve the exception. This could be a specific individual or a designated role within your organization.
  
  
  
  Save Changes: After specifying the approver, ensure that you save your changes before attempting to process the exception again.
  
  
  Check Workflow Settings: If you are consistently encountering this error, it may be worth reviewing the workflow settings in your SAP system to ensure that the approval process is correctly configured.
  
  
  Consult Documentation: If you are unsure about the approver selection or the workflow process, refer to your organization's SAP documentation or user manuals for guidance.
  
  
  Contact Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  User Roles: Ensure that the user you are trying to assign as an approver has the necessary permissions to approve exceptions.
  Workflow Configuration: Review the workflow configuration in SAP to ensure that it aligns with your organization's approval processes.
  Training: If users frequently encounter this error, consider providing training on the exception handling process within SAP to minimize confusion.
  
  By following these steps, you should be able to resolve the SCRM143 error and continue with your exception processing in SAP.