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How To Fix SCRM058 - Server &1 is unknown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCRM - Check Results Management

  • Message number: 058

  • Message text: Server &1 is unknown

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCRM058 - Server &1 is unknown ?

    The SAP error message SCRM058, which states "Server &1 is unknown," typically indicates that the system is unable to recognize or locate the specified server. This can occur in various contexts, such as when trying to connect to a server for a service or when configuring a system landscape.

    Causes:

    1. Incorrect Server Name: The server name specified in the configuration might be misspelled or incorrect.
    2. Server Not Registered: The server may not be registered in the SAP system or the relevant configuration settings.
    3. Network Issues: There could be network connectivity issues preventing the SAP system from reaching the specified server.
    4. Configuration Errors: Misconfigurations in the SAP system settings or in the relevant application settings can lead to this error.
    5. Server Down: The server might be down or not running, making it unavailable for connections.

    Solutions:

    1. Verify Server Name: Check the server name in the configuration settings to ensure it is correct and properly spelled.
    2. Check Server Registration: Ensure that the server is properly registered in the SAP system. This may involve checking the relevant transaction codes or configuration settings.
    3. Network Connectivity: Test the network connection to the server. You can use tools like ping or telnet to check if the server is reachable.
    4. Review Configuration: Go through the configuration settings in the SAP system to ensure that everything is set up correctly. This may involve checking transaction codes like SICF for HTTP services or SM59 for RFC destinations.
    5. Server Status: Check the status of the server to ensure it is up and running. If it is down, you may need to restart the server or contact your system administrator.
    6. Logs and Traces: Review system logs and traces for additional error messages or information that could provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SICF (HTTP Services), and SM21 (System Log) for troubleshooting.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to the specific module or service you are working with, as it may contain specific guidelines for server configuration and connectivity.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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