How To Fix /SCMTMS/TOR332 - Master air waybill closed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TOR -

• Message number: 332

• Message text: Master air waybill closed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TOR332 - Master air waybill closed ?

  The SAP error message /SCMTMS/TOR332 Master air waybill closed typically occurs in the context of SAP Transportation Management (TM) when there is an attempt to perform an operation on a master air waybill (MAWB) that has already been closed. This can happen during processes such as freight settlement, shipment processing, or when trying to make changes to the MAWB.
  Cause:
  
  Closed Status: The primary cause of this error is that the MAWB has been marked as closed in the system. Once a MAWB is closed, it is generally not allowed to make further changes or perform certain operations on it.
  Business Process Flow: The business process may have reached a point where the MAWB is no longer active, possibly due to the completion of the shipment or the finalization of freight charges.
  
  Solution:
  
  Check MAWB Status: Verify the status of the MAWB in the system. If it is indeed closed, you will need to determine if any further actions are necessary or if you need to create a new MAWB for any new shipments.
  Reopen MAWB (if applicable): If your business process allows for it, you may need to consult with your SAP administrator or support team to see if there is a way to reopen the MAWB. This is not always possible and depends on your organization's policies and the configuration of the SAP system.
  Create a New MAWB: If the MAWB cannot be reopened, you may need to create a new MAWB for any new shipments or changes that need to be made.
  Review Business Processes: Ensure that your business processes are aligned with the system's capabilities. If frequent changes are needed after closing a MAWB, consider reviewing the workflow to allow for more flexibility.
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for specific details on handling MAWBs and the implications of closing them.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on handling MAWBs in your version of SAP TM.
  User Training: Ensure that users involved in the transportation management process are trained on the implications of closing MAWBs and the correct procedures to follow.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Transportation Management.