How To Fix /SCMTMS/TCC_MSG803 - Sold-to party missing; quotation amount could not be set

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 803

• Message text: Sold-to party missing; quotation amount could not be set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG803 - Sold-to party missing; quotation amount could not be set ?

  The SAP error message /SCMTMS/TCC_MSG803 Sold-to party missing; quotation amount could not be set typically occurs in the context of SAP Transportation Management (TM) when there is an issue with the sales document or quotation that is being processed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Sold-to Party: The error indicates that the "Sold-to party" (the customer who is purchasing the goods) is not specified in the relevant document. This is a critical piece of information needed to process sales transactions.
  Incomplete Data: The quotation or sales order may not have been fully populated with the necessary data, leading to the inability to set the quotation amount.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the proper assignment of the sold-to party.
  
  Solution:
  
  Check the Document: Review the sales document or quotation in question to ensure that the "Sold-to party" field is filled in correctly. This can usually be found in the header data of the document.
  Update the Quotation: If the sold-to party is missing, update the quotation or sales order to include the necessary information. Ensure that all mandatory fields are filled out.
  Review Master Data: Check the customer master data to ensure that the sold-to party is correctly set up and active in the system.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings for sales documents and customer assignments are correctly configured.
  Error Logs: Check the application logs for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order) or VA02 (Change Sales Order) to check or modify the sales documents.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  Documentation: Refer to SAP Help documentation for Transportation Management to understand the requirements for sales documents and the role of the sold-to party in the process.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.