How To Fix /SCMTMS/TCC_MSG796 - Cannot raise dispute; charge line &1 is not a standard charge line

/SCMTMS/TCC_MSG796 - Overview

• Message type: E = Error

• Message class: /SCMTMS/TCC_MSG -

• Message number: 796

• Message text: Cannot raise dispute; charge line &1 is not a standard charge line

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/TCC_MSG796 - Cannot raise dispute; charge line &1 is not a standard charge line ?

  The SAP error message /SCMTMS/TCC_MSG796 indicates that there is an issue with raising a dispute related to a charge line in the Transportation Management System (TMS). Specifically, the error states that the charge line in question is not a standard charge line, which is a requirement for processing disputes.
  
  Cause:
  
  Non-Standard Charge Line: The charge line referenced in the dispute is not defined as a standard charge line in the system. This could be due to custom charge lines being used that do not meet the criteria set by the system for disputes.
  
  Configuration Issues: There may be configuration settings in the TMS that define what constitutes a standard charge line, and the charge line in question does not meet these criteria.
  Data Integrity Issues: There could be issues with the data integrity of the charge line, such as missing or incorrect information that prevents it from being recognized as a standard charge line.
  
  
  Solution:
  
  Check