How To Fix /SCMTMS/MULTIPLE_WND009 - Keep-Alive failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/MULTIPLE_WND -

• Message number: 009

• Message text: Keep-Alive failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/MULTIPLE_WND009 - Keep-Alive failed ?

  The SAP error message /SCMTMS/MULTIPLE_WND009 Keep-Alive failed typically occurs in the context of SAP Transportation Management (TM) when there are issues with the communication between the SAP GUI and the backend system. This error is often related to network connectivity problems, session timeouts, or issues with the SAP system configuration.
  Causes:
  
  Network Issues: Intermittent network connectivity problems can lead to the failure of the Keep-Alive mechanism, which is designed to maintain an active session between the client and server.
  Session Timeout: If the user session is idle for too long, it may time out, leading to this error when the system tries to send a Keep-Alive signal.
  
  Configuration Issues: Incorrect settings in the SAP system or the web server (if applicable) can also lead to this error.
  Browser Compatibility: If you are using a web-based interface, certain browser settings or compatibility issues may cause problems with session management.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no