How To Fix /SCMTMS/DPP012 - Retention information rebuilt with errors --> see application log

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/DPP -

• Message number: 012

• Message text: Retention information rebuilt with errors --> see application log

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMTMS/DPP012 - Retention information rebuilt with errors --> see application log ?

  The SAP error message /SCMTMS/DPP012 indicates that there was an issue during the process of rebuilding retention information in the SAP Transportation Management System (TMS). This error typically arises when the system encounters problems while trying to process or retrieve data related to retention information, which is crucial for managing transportation planning and execution.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that the system relies on to rebuild retention information.
  Configuration Issues: Incorrect configuration settings in the TMS or related modules can lead to errors during the retention information rebuild process.
  Authorization Issues: Lack of proper authorizations for the user executing the process can result in errors.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or incomplete processing.
  Application Log Errors: Specific errors logged in the application log can provide more detailed insights into what went wrong during the process.
  
  Solutions:
  
  Check Application Log: The first step is to check the application log for detailed error messages. You can do this by using transaction code SLG1 and filtering for the relevant object and sub-object related to TMS.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and correct any inconsistencies. This may involve checking for missing entries or incorrect data.
  Review Configuration: Ensure that the configuration settings for TMS and related modules are correct. This may involve reviewing settings in customizing transactions.
  User Authorizations: Verify that the user executing the process has the necessary authorizations to perform the action.
  System Performance: Monitor system performance and check for any bottlenecks. If necessary, consider optimizing the system or scheduling the process during off-peak hours.
  Rebuild Process: If the issue persists, you may need to manually trigger the rebuild process again after addressing any identified issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the SAP documentation for TMS and retention information management to ensure that all processes are being followed correctly.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the details from the application log and any steps you have already taken.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.