How To Fix SCMON_CORE007 - Error during RTM access

SAP Error Message - Details

• Message type: E = Error

• Message class: SCMON_CORE - Message Class for Core-Related Messages

• Message number: 007

• Message text: Error during RTM access

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCMON_CORE007 - Error during RTM access ?

  The SAP error message SCMON_CORE007, which indicates "Error during RTM access," typically arises in the context of SAP Supply Chain Management (SCM) and Real-Time Monitoring (RTM) functionalities. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Causes:
  
  Configuration Issues: Incorrect settings in the SCM or RTM configuration can lead to access errors.
  Data Inconsistencies: Missing or corrupted data in the database that RTM relies on can trigger this error.
  Authorization Problems: Insufficient user permissions to access certain data or functions within the RTM.
  System Performance: High load on the system or database can lead to timeouts or failures in accessing RTM data.
  Software Bugs: There may be bugs in the version of the software you are using that could cause this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for SCM and RTM to ensure they are set up correctly. This includes checking the settings in transaction codes related to SCM and RTM.
  Data Validation: Run consistency checks on the data used by RTM. Ensure that all necessary data is present and correctly formatted.
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to access the RTM functionalities. Adjust roles and permissions as needed.
  System Performance Monitoring: Monitor system performance and database load. If the system is under heavy load, consider optimizing queries or increasing system resources.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates. Check SAP Notes for any known issues related to SCMON_CORE007.
  Consult Logs: Review system logs (such as ST22 for dumps or SM21 for system logs) for more detailed error messages that can provide insights into the root cause.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  Documentation: Review the official SAP documentation for SCM and RTM for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the SCMON_CORE007 error effectively.