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How To Fix SCMG_CASE018 - You are not authorized to change the case component


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SCMG_CASE - Case: Messages

  • Message number: 018

  • Message text: You are not authorized to change the case component

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SCMG_CASE018 - You are not authorized to change the case component ?

    The SAP error message SCMG_CASE018, which states "You are not authorized to change the case component," typically indicates that the user attempting to make changes to a case component in the SAP system does not have the necessary authorization or permissions to perform that action.

    Cause:

    1. Authorization Issues: The user lacks the required authorization roles or permissions to modify the case component.
    2. Role Configuration: The roles assigned to the user may not include the necessary transactions or object authorizations related to case management.
    3. User Profile: The user profile may not be set up correctly, or the user may not be assigned to the correct organizational units.

    Solution:

    1. Check User Authorizations:

      • Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU01 to check the user profile.
      • Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
    2. Role Adjustment:

      • If the user lacks the necessary authorizations, work with your SAP security team to adjust the user's roles or create a new role that includes the required permissions for case management.
      • Ensure that the role includes the necessary authorization objects related to case components (e.g., S_CMG_AUTH for case management).
    3. Testing:

      • After adjustments are made, have the user log out and log back in to refresh their authorization profile.
      • Test the functionality again to ensure that the user can now change the case component without encountering the error.
    4. Documentation:

      • Document any changes made to user roles or authorizations for future reference and compliance.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific guidance or updates related to SCMG_CASE018. SAP Notes can provide insights into known issues and recommended solutions.
    • Authorization Objects: Familiarize yourself with relevant authorization objects that pertain to case management in SAP, as these will be crucial in troubleshooting authorization issues.
    • Training: Ensure that users are trained on the processes and permissions required for case management to minimize authorization-related errors in the future.

    If the issue persists after following these steps, it may be necessary to engage with SAP support or your internal SAP Basis team for further investigation.

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