How To Fix /SCMB/TM_MSG021 - Sending change to shipping and receiving has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/TM_MSG -

• Message number: 021

• Message text: Sending change to shipping and receiving has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/TM_MSG021 - Sending change to shipping and receiving has failed ?

  The SAP error message /SCMB/TM_MSG021 indicates that there was a failure in sending changes to shipping and receiving in the Transportation Management (TM) module. This error can occur due to various reasons, and understanding the cause is crucial for resolving the issue.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the Transportation Management system or in the integration with other modules (like SAP ERP or SAP S/4HANA) can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the documents being processed (e.g., shipment documents, delivery documents) can cause the system to fail when trying to send changes.
  Communication Problems: Issues with the communication between the TM system and the connected systems (like middleware or other SAP systems) can lead to failures in sending updates.
  Authorization Issues: Lack of proper authorizations for the user or the system trying to send the changes can also result in this error.
  Technical Errors: Bugs or technical issues in the SAP system or in the underlying database can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Transportation Management module to ensure they are set up correctly. Pay special attention to the integration settings with other modules.
  Validate Data: Check the data in the shipment and delivery documents for completeness and consistency. Ensure that all required fields are filled and that there are no discrepancies.
  Monitor Communication: Use transaction codes like SLG1 (Application Log) to check for any communication errors or logs that might provide more details about the failure.
  Review Authorizations: Ensure that the user or system has the necessary authorizations to perform the action. You can check this using transaction SU53 to analyze authorization failures.
  Check for Technical Issues: Look for any known issues or patches related to your version of SAP TM. You can check SAP Notes in the SAP Support Portal for any relevant updates or fixes.
  Reprocess the Change: If the issue was temporary, you might be able to reprocess the change after addressing any underlying issues.
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to /SCMB/TM_MSG021 for any documented issues and solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to troubleshoot further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or open a support ticket with SAP for further assistance.