How To Fix /SCDL/MSG_SRV034 - Error reading external product data at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 034

• Message text: Error reading external product data at item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV034 - Error reading external product data at item level ?

  The SAP error message /SCDL/MSG_SRV034 indicates that there is an issue with reading external product data at the item level. This error typically arises in the context of SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) when the system is trying to access or process external product data, such as from a data source or integration point.
  Causes:
  
  Data Source Issues: The external data source may be unavailable, misconfigured, or not responding.
  Authorization Problems: The user or system may lack the necessary permissions to access the external data.
  Data Format Issues: The data being read may not be in the expected format or may contain errors.
  Network Issues: There could be network connectivity problems preventing access to the external data source.
  Configuration Errors: Incorrect settings in the SAP system or in the external system can lead to this error.
  
  Solutions:
  
  Check Data Source Availability: Ensure that the external data source is up and running. Verify that it can be accessed from the SAP system.
  Review Authorizations: Check the user roles and authorizations to ensure that the necessary permissions are granted for accessing the external product data.
  Validate Data Format: Inspect the data being read for any inconsistencies or errors. Ensure that it adheres to the expected format.
  Network Troubleshooting: Investigate any network issues that may be affecting connectivity to the external data source. This may involve checking firewalls, VPNs, or other network configurations.
  Configuration Review: Review the configuration settings in both the SAP system and the external system to ensure they are correctly set up for data exchange.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the SAP documentation for the specific module you are working with (e.g., SCM, APO) for guidance on external data integration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or SAP support for further investigation.