How To Fix /SCDL/MSG_SRV033 - Error reading product data at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 033

• Message text: Error reading product data at item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV033 - Error reading product data at item level ?

  The SAP error message /SCDL/MSG_SRV033 indicates that there is an issue with reading product data at the item level, typically in the context of SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO). This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Missing Master Data: The product master data or related master data (like material master, info records, etc.) may be incomplete or missing.
  Data Inconsistencies: There may be inconsistencies in the data stored in the database, such as incorrect or corrupted entries.
  Authorization Issues: The user may not have the necessary authorizations to access the product data.
  Configuration Issues: There may be configuration problems in the system that prevent the proper reading of product data.
  System Performance: Performance issues or timeouts in the system can lead to errors when trying to read data.
  Transport Issues: If the system has recently undergone a transport of changes, there may be issues with the transport not being fully completed.
  
  Solutions:
  
  Check Master Data: Verify that all necessary master data for the product is correctly maintained. This includes checking the material master, product hierarchy, and any related data.
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the product data. This can be done by checking the user roles and authorizations in the system.
  Review Configuration: Check the configuration settings related to product data in the SCM/APO system to ensure they are set up correctly.
  Monitor System Performance: Look into system performance metrics to identify any bottlenecks or issues that may be causing timeouts or delays.
  Transport Management: If the issue arose after a transport, check the transport logs and ensure that all necessary objects were transported correctly.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), or SM37 (Job Monitoring) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Logs and Traces: Review application logs (transaction SLG1) and system logs (transaction SM21) for additional error messages or warnings that could provide more context.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.