How To Fix SBDV013 - Error when displaying using desktop office integration

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDV - BDV: Business Document Viewer

• Message number: 013

• Message text: Error when displaying using desktop office integration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBDV013 - Error when displaying using desktop office integration ?

  The SAP error message SBDV013 typically occurs when there is an issue with the Desktop Office Integration (DOI) feature in SAP, which allows users to integrate SAP data with Microsoft Office applications. This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Cause:
  
  Configuration Issues: The DOI settings in SAP may not be correctly configured, leading to errors when trying to display data.
  Network Connectivity: There may be network issues preventing the connection between SAP and the Office application.
  Authorization Problems: The user may not have the necessary permissions to access the data or perform the operation.
  Data Inconsistencies: The data being accessed may have inconsistencies or may not be in the expected format.
  Version Compatibility: There may be compatibility issues between the version of SAP and the version of Microsoft Office being used.
  
  Solution:
  
  Check Configuration: Ensure that the DOI settings in SAP are correctly configured. This includes checking the RFC connections and ensuring that the necessary services are activated.
  Network Troubleshooting: Verify that there are no network issues. Check if you can access SAP through other means and ensure that the Office application can connect to the SAP system.
  User Authorization: Confirm that the user has the necessary authorizations to access the data. This may involve checking roles and permissions in SAP.
  Data Validation: Review the data being accessed for any inconsistencies or errors. Ensure that the data is in the correct format and meets the expected criteria.
  Update Software: Ensure that both SAP and Microsoft Office are updated to the latest versions. Check for any patches or updates that may address compatibility issues.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may provide specific guidance on the SBDV013 error. SAP's support portal can be a valuable resource.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Desktop Office Integration for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the SBDV013 error when using Desktop Office Integration with SAP.