How To Fix SBDS352 - The document selected is currently not available online

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDS - Message Class: Business Document Service

• Message number: 352

• Message text: The document selected is currently not available online

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBDS352 - The document selected is currently not available online ?

  The SAP error message SBDS352, which states "The document selected is currently not available online," typically occurs when a user attempts to access a document that is not available in the online storage or is not accessible in the current context. This can happen for several reasons, including:
  Causes:
  
  Document Archiving: The document may have been archived and is no longer available in the online database.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Deletion: The document may have been deleted or moved to a different storage location.
  System Configuration: There may be issues with the configuration of the document management system or the archiving settings.
  Network Issues: Temporary network issues may prevent access to the document.
  
  Solutions:
  
  Check Document Status: Verify if the document is archived. You can do this by checking the archiving settings in the SAP system.
  Access Permissions: Ensure that the user has the appropriate authorizations to access the document. This may involve checking user roles and permissions.
  Document Retrieval: If the document is archived, you may need to retrieve it from the archive. This can typically be done through the SAP Archive Information System (AS).
  Consult IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any configuration issues or system errors.
  Check Network Connectivity: Ensure that there are no network issues that could be affecting access to the document.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to document management and archiving for more detailed information on how to manage and access documents.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the SBDS352 error and take appropriate action to resolve it.