How To Fix SBDS213 - Knowledge Provider: System error

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDS - Message Class: Business Document Service

• Message number: 213

• Message text: Knowledge Provider: System error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBDS213 - Knowledge Provider: System error ?

  The SAP error message SBDS213, which indicates a "Knowledge Provider: System error," typically arises in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there is an issue with the data retrieval or processing in the Knowledge Provider (KP) layer. This error can be caused by various factors, including configuration issues, system performance problems, or data inconsistencies.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the BW or BusinessObjects configuration can lead to this error.
  Data Inconsistencies: Issues with the data model, such as missing or corrupted data, can trigger this error.
  Performance Problems: High system load or insufficient resources (CPU, memory) can cause timeouts or failures in data processing.
  Network Issues: Connectivity problems between the SAP system and the database or other components can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the data can also result in this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both SAP BW and BusinessObjects to ensure they are set up correctly.
  Data Validation: Validate the data in the InfoProviders to ensure there are no inconsistencies or missing records.
  Monitor System Performance: Use transaction codes like ST03N or ST22 to monitor system performance and check for any performance bottlenecks.
  Network Diagnostics: Ensure that there are no network issues affecting connectivity between the SAP system and the database.
  Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SBDS213.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for BW and BusinessObjects for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.