How To Fix SBCOMS619 - Enter the fax number as "Country Key Number"

SAP Error Message - Details

• Message type: E = Error

• Message class: SBCOMS - Messages for Business Communication Services

• Message number: 619

• Message text: Enter the fax number as "Country Key Number"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SBCOMS619 - Enter the fax number as "Country Key Number" ?

  The SAP error message SBCOMS619 indicates that the system expects the fax number to be entered in a specific format, specifically as a "Country Key Number." This typically means that the fax number should include the country code in a standardized format.
  Cause:
  The error occurs when the fax number entered does not conform to the expected format. This can happen due to:
  
  Missing country code.
  Incorrect formatting of the fax number.
  The country key not being recognized by the system.
  
  Solution:
  To resolve this error, you should ensure that the fax number is entered correctly. Here are the steps you can take:
  
  
  Check the Format: Ensure that the fax number includes the country code. The format should generally be:
  
  +<Country Code> <Fax Number>
  For example, for a US fax number, it should look like [phone].
  
  
  
  Verify Country Key: Make sure that the country key you are using is valid and recognized by the SAP system. You can check the list of country keys in the SAP configuration or reference tables.
  
  
  Consult Documentation: If you are unsure about the correct format or country codes, refer to SAP documentation or your organization's guidelines for entering fax numbers.
  
  
  Test with Different Numbers: If the issue persists, try entering a different fax number that you know is correctly formatted to see if the error is specific to the number you are trying to use.
  
  
  Contact Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Configuration Settings: Review the configuration settings related to communication methods in your SAP system, as these may affect how fax numbers are processed.
  User Training: Ensure that users entering fax numbers are trained on the correct format and understand the importance of including the country code.
  
  By following these steps, you should be able to resolve the SBCOMS619 error and successfully enter the fax number in the required format.