How To Fix SBCOMS614 - User & does not exist

SBCOMS614 - Overview

• Message type: E = Error

• Message class: SBCOMS - Messages for Business Communication Services

• Message number: 614

• Message text: User & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBCOMS614 - User & does not exist ?

  The SAP error message SBCOMS614 typically indicates that the user specified in the system does not exist or is not recognized by the SAP system. This error can occur in various contexts, such as when trying to send messages, perform transactions, or execute certain functions that require user identification.
  
  Cause:
  
  User Does Not Exist: The user ID specified in the transaction or function does not exist in the SAP user master records.
  User Deactivation: The user might exist but has been deactivated or locked.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them in that context.
  System Configuration: There may be issues with the configuration of the communication settings or user mapping in the system.
  
  
  Solution:
  
  Verify User ID: Check the user ID for any typos or errors. Ensure that the user