How To Fix SAUTH011 - Error in hash input

SAP Error Message - Details

• Message type: E = Error

• Message class: SAUTH - Messages: Authorization Trace for Non-Transaction Services

• Message number: 011

• Message text: Error in hash input

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAUTH011 - Error in hash input ?

  The SAP error message SAUTH011, which indicates "Error in hash input," typically arises during the authentication process, particularly when dealing with secure communications or user authentication mechanisms. This error can occur in various contexts, such as when using Single Sign-On (SSO) or when integrating with external systems.
  Causes:
  
  Incorrect Configuration: The most common cause is a misconfiguration in the authentication settings, such as incorrect parameters in the SSO configuration or issues with the security settings in the SAP system.
  Corrupted or Invalid Credentials: If the credentials being used for authentication are corrupted or invalid, this can lead to hash input errors.
  Mismatch in Hash Algorithms: If there is a mismatch between the hash algorithms used by the SAP system and the external system (e.g., an identity provider), this can cause the error.
  Network Issues: Intermittent network issues or connectivity problems can also lead to authentication failures.
  Expired Certificates: If the certificates used for secure communication have expired, this can lead to authentication errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for authentication, especially if you are using SSO. Ensure that all parameters are correctly set and match the expected values.
  Validate Credentials: Ensure that the credentials being used are valid and not expired. If necessary, reset the password or reconfigure the user account.
  Review Hash Algorithms: Ensure that the hash algorithms configured in the SAP system match those used by any external systems or identity providers.
  Check Network Connectivity: Verify that there are no network issues affecting communication between the SAP system and any external authentication services.
  Update Certificates: If you are using certificates for secure communication, check their validity and update them if they are expired or about to expire.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring authentication and troubleshooting related issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Logs and Traces: Analyze the system logs and traces for more detailed error messages that can provide additional context for the SAUTH011 error.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.