How To Fix /SAPSLL/PLUGINR3828 - Delivery &1 is not in safekeeping and therefore cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 828

• Message text: Delivery &1 is not in safekeeping and therefore cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3828 - Delivery &1 is not in safekeeping and therefore cannot be processed ?

  The SAP error message /SAPSLL/PLUGINR3828 Delivery &1 is not in safekeeping and therefore cannot be processed typically occurs in the context of SAP Logistics and Supply Chain Management, particularly when dealing with the SAP Global Trade Services (GTS) or SAP S/4HANA systems. This error indicates that the delivery document referenced (denoted by &1) is not in a state that allows it to be processed, specifically that it is not in safekeeping.
  Cause:
  
  Delivery Not in Safekeeping: The primary cause of this error is that the delivery document has not been placed in safekeeping. Safekeeping is a process that ensures that the delivery is protected from changes and can be processed for further actions like customs clearance or shipping.
  Incorrect Status: The delivery may be in a status that does not allow it to be processed, such as being incomplete or having missing information.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the delivery from being placed in safekeeping.
  User Authorization: The user may not have the necessary authorizations to perform actions related to safekeeping.
  
  Solution:
  
  Check Delivery Status: Verify the status of the delivery document. Ensure that it is complete and meets all necessary criteria for safekeeping.
  Place in Safekeeping: If the delivery is not in safekeeping, you may need to manually place it in safekeeping. This can typically be done through the relevant transaction in SAP (e.g., using transaction codes related to logistics or GTS).
  Review Configuration: Check the configuration settings related to the delivery and safekeeping processes. Ensure that all necessary settings are correctly configured.
  User Authorization: Ensure that the user attempting to process the delivery has the appropriate authorizations. If not, contact your SAP security administrator to obtain the necessary permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the safekeeping process and any prerequisites that must be met.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to delivery processing, such as VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about the delivery document.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.