How To Fix /SAPSLL/PLUGINR3820 - Stock transfer not possible; processing error in SAP GTS


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPSLL/PLUGINR3 -

  • Message number: 820

  • Message text: Stock transfer not possible; processing error in SAP GTS

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPSLL/PLUGINR3820 - Stock transfer not possible; processing error in SAP GTS ?

    The SAP error message /SAPSLL/PLUGINR3820 Stock transfer not possible; processing error in SAP GTS typically occurs in the context of SAP Global Trade Services (GTS) when there is an issue with processing stock transfers. This error can arise due to various reasons, including configuration issues, data inconsistencies, or missing information in the GTS system.

    Causes:

    1. Configuration Issues: Incorrect settings in the GTS configuration can lead to processing errors. This includes settings related to stock transfer processes, legal regulations, or trade compliance.

    2. Data Inconsistencies: If the data related to the stock transfer (such as material master data, vendor information, or customer data) is inconsistent or incomplete, it can trigger this error.

    3. Missing Information: Required information for processing the stock transfer may be missing, such as necessary documentation or compliance checks.

    4. Integration Issues: Problems with the integration between SAP ERP and SAP GTS can also lead to this error. This includes issues with the data transfer or mapping between the two systems.

    5. Authorization Issues: Lack of proper authorizations for the user attempting to perform the stock transfer can also result in processing errors.

    Solutions:

    1. Check Configuration: Review the GTS configuration settings related to stock transfers. Ensure that all necessary settings are correctly configured according to your business requirements.

    2. Validate Data: Check the data associated with the stock transfer. Ensure that all required fields are filled out correctly and that there are no inconsistencies in the material master, vendor, or customer data.

    3. Review Compliance Checks: Ensure that all compliance checks are satisfied. This may involve checking for necessary licenses, permits, or documentation required for the stock transfer.

    4. Integration Monitoring: Monitor the integration between SAP ERP and SAP GTS. Check for any errors in the data transfer process and resolve any issues that may be affecting the flow of information.

    5. User Authorizations: Verify that the user has the necessary authorizations to perform the stock transfer. If not, work with your SAP security team to grant the required permissions.

    6. Consult Logs: Check the application logs in both SAP ERP and SAP GTS for more detailed error messages that can provide insights into the specific cause of the issue.

    7. SAP Notes and Support: Look for relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP GTS Documentation: Review the official SAP GTS documentation for detailed information on stock transfer processes and configuration.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Training and Resources: Consider training sessions or resources on SAP GTS to better understand the system and its functionalities.

    By following these steps, you should be able to identify and resolve the cause of the error message /SAPSLL/PLUGINR3820 Stock transfer not possible; processing error in SAP GTS.

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