How To Fix /SAPSLL/PLUGINR3801 - MRN invalid; length not 18 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 801

• Message text: MRN invalid; length not 18 characters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3801 - MRN invalid; length not 18 characters ?

  The SAP error message /SAPSLL/PLUGINR3801 MRN invalid; length not 18 characters typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics, particularly when dealing with customs and trade compliance processes. The error indicates that the Movement Reference Number (MRN) provided does not meet the expected length of 18 characters.
  Cause:
  
  Incorrect MRN Format: The MRN is expected to be exactly 18 characters long. If the MRN provided is shorter or longer than this, the system will throw this error.
  Data Entry Error: There may have been a typographical error during data entry, leading to an incorrect MRN being submitted.
  Data Source Issues: If the MRN is being pulled from an external system or database, there may be issues with how the data is formatted or transmitted.
  Configuration Issues: There may be configuration settings in SAP that are not aligned with the expected MRN format.
  
  Solution:
  
  Verify MRN Length: Check the MRN being used in the transaction and ensure it is exactly 18 characters long. If it is not, correct it.
  Check for Leading/Trailing Spaces: Ensure that there are no leading or trailing spaces in the MRN, as these can affect the character count.
  Data Source Validation: If the MRN is being sourced from another system, validate that the data is being correctly formatted and transmitted.
  Consult Documentation: Refer to SAP documentation or guidelines regarding the MRN format to ensure compliance with any specific requirements.
  Error Handling: Implement error handling in your data entry or integration processes to catch such issues before they result in an error message.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  MRN Definition: The Movement Reference Number (MRN) is a unique identifier assigned to a specific movement of goods, often used in customs and trade compliance.
  SAP GTS: SAP Global Trade Services is a solution that helps companies manage their global trade processes, including compliance with customs regulations.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may be related to customs processing, such as /SAPSLL/ transaction codes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the MRN is correctly formatted for your SAP transactions.