How To Fix /SAPSLL/PLUGINR3309 - Invalid condition key

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 309

• Message text: Invalid condition key

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3309 - Invalid condition key ?

  The SAP error message /SAPSLL/PLUGINR3309 Invalid condition key typically occurs in the context of SAP Global Trade Services (GTS) or SAP Logistics, particularly when dealing with condition records in pricing or trade compliance scenarios. This error indicates that the system is unable to find a valid condition key that is required for processing a transaction.
  Causes:
  
  Missing Condition Records: The condition key referenced in the transaction does not exist in the system.
  Incorrect Configuration: The configuration for the condition type may not be set up correctly, leading to the system not recognizing the condition key.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from finding the correct condition key.
  Authorization Issues: The user may not have the necessary authorizations to access the condition records.
  
  Solutions:
  
  
  Check Condition Records:
  
  Navigate to the relevant transaction (e.g., transaction VK11 for creating condition records) and verify if the condition records for the specific condition type and key exist.
  If they do not exist, create the necessary condition records.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the condition type in the customizing settings (transaction SPRO).
  Ensure that the condition type is properly defined and linked to the relevant pricing procedure.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all necessary master data (like customer, material, etc.) is correctly maintained.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for any inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the condition records.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the condition key is being referenced and why it is deemed invalid.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on condition records and configuration settings.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.