How To Fix /SAPSLL/PLUGINR3004 - Error reading the change pointers

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPSLL/PLUGINR3 -

• Message number: 004

• Message text: Error reading the change pointers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPSLL/PLUGINR3004 - Error reading the change pointers ?

  The SAP error message /SAPSLL/PLUGINR3004 indicates an issue related to reading change pointers in the SAP system, particularly in the context of SAP Logistics and Supply Chain Management (SLL). Change pointers are used in SAP to track changes to data, which can then be used for various purposes, such as data replication or integration with other systems.
  Cause:
  The error can be caused by several factors, including:
  
  Database Issues: There may be issues with the database that prevent the system from reading the change pointers correctly.
  Configuration Problems: Incorrect configuration of change pointer settings or related settings in the SAP system.
  Data Consistency Issues: There may be inconsistencies in the data that are causing the change pointer reading process to fail.
  Authorization Issues: The user or process attempting to read the change pointers may not have the necessary authorizations.
  System Performance: High load on the system or performance issues may lead to timeouts or failures in reading change pointers.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues.
  Review Change Pointer Configuration: Verify the configuration settings for change pointers in the relevant customizing transactions (e.g., transaction BD61 for change pointer activation).
  Check for Data Inconsistencies: Use transaction SLG1 to check for any application logs that might indicate data inconsistencies or issues.
  Review Authorizations: Ensure that the user or process has the necessary authorizations to read change pointers.
  Monitor System Performance: Check system performance metrics to identify any bottlenecks or high load situations that may be affecting the reading of change pointers.
  Check for Updates or Notes: Look for any SAP Notes or updates related to this error message in the SAP Support Portal. There may be patches or updates that address known issues.
  Consult SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BD61 (Change Pointer Activation), SLG1 (Application Log), and SLL related transactions for logistics.
  SAP Notes: Search for SAP Notes related to /SAPSLL/PLUGINR3004 in the SAP Support Portal for any specific fixes or recommendations.
  Documentation: Review SAP documentation on change pointers and their configuration to ensure that everything is set up correctly.
  
  By following these steps, you should be able to diagnose and resolve the error related to reading change pointers in your SAP system.