How To Fix /SAPCND/CUSTOMIZING002 - Entry cannot be deleted because downloaded from external system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCND/CUSTOMIZING -

• Message number: 002

• Message text: Entry cannot be deleted because downloaded from external system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCND/CUSTOMIZING002 - Entry cannot be deleted because downloaded from external system ?

  The SAP error message /SAPCND/CUSTOMIZING002 indicates that an entry cannot be deleted because it has been downloaded from an external system. This typically occurs in the context of customizing settings that have been imported from another system, such as a development or quality assurance system, into the production environment.
  Cause:
  
  External Download: The entry in question was imported from an external system, which means it is likely part of a transport request or a configuration that is not meant to be modified directly in the target system.
  Data Integrity: SAP enforces data integrity and consistency, preventing direct deletions of entries that are part of a transport or external configuration to avoid inconsistencies.
  
  Solution:
  
  Check Transport Requests: Verify if the entry is part of a transport request. If it is, you should manage it through the transport management system (TMS) rather than trying to delete it directly.
  Use the Correct Method: If you need to remove or modify the entry, consider using the appropriate transaction or method to do so. This might involve:
  
  Reverting the transport request if it has not yet been released.
  Modifying the original configuration in the source system and re-importing it.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific customizing settings you are working with to understand the proper procedures for handling such entries.
  Contact SAP Support: If you are unsure how to proceed or if the entry should be deletable, consider reaching out to SAP support for guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer) and SE10 (Transport Organizer - Workbench Requests) to manage transport requests.
  Customizing Settings: Understand the customizing settings and their dependencies to avoid issues when making changes.
  SAP Notes: Search for SAP Notes related to this error message for any specific patches or updates that may address the issue.
  
  By following these steps, you should be able to address the error and manage the customizing entries appropriately.