How To Fix /SAPAPO/SRC244 - Order cannot be created due to locking problem (Please refresh)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/SRC -

• Message number: 244

• Message text: Order cannot be created due to locking problem (Please refresh)

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPAPO/SRC244 - Order cannot be created due to locking problem (Please refresh) ?

  The SAP error message /SAPAPO/SRC244 Order cannot be created due to locking problem (Please refresh) typically occurs in the SAP Advanced Planning and Optimization (APO) module when there is a locking issue that prevents the creation of an order. This can happen for several reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  Locking Mechanism: SAP uses a locking mechanism to prevent multiple users from making changes to the same data simultaneously. If another user or process is currently editing or has locked the order or related data, you may encounter this error.
  Background Jobs: Sometimes, background jobs that are processing data can hold locks on certain objects, leading to this error.
  Transaction Conflicts: If there are conflicting transactions or processes that are trying to access the same data, it can lead to locking issues.
  System Performance: High system load or performance issues can also lead to delays in releasing locks, causing this error.
  
  Solutions:
  
  Refresh the Screen: The simplest solution is to refresh the screen or transaction. This can sometimes clear temporary locks and allow you to proceed.
  Check for Active Locks: Use transaction code SM12 to check for active locks. You can see which users or processes are holding locks on the relevant objects. If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  Wait and Retry: If the lock is held by another user or process, you may need to wait until that user completes their transaction and releases the lock.
  Review Background Jobs: Check if there are any background jobs running that might be causing the lock. You can use transaction code SM37 to monitor background jobs.
  Contact Basis Team: If the issue persists, it may be necessary to contact your SAP Basis team. They can investigate further, check for system performance issues, and resolve any underlying problems that may be causing the locking issue.
  Check for Custom Code: If there are custom developments or enhancements in your system, review them to ensure they are not causing locking issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To monitor background jobs.
  SM21: To check system logs for any related errors or warnings.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to locking mechanisms in APO and general SAP system performance.
  
  By following these steps, you should be able to identify the cause of the locking issue and take appropriate action to resolve the error.