How To Fix /SAPAPO/SRC036 - Internal error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/SRC -

  • Message number: 036

  • Message text: Internal error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/SRC036 - Internal error ?

    The SAP error message /SAPAPO/SRC036 Internal error typically indicates an internal issue within the SAP Advanced Planning and Optimization (APO) module. This error can arise from various underlying causes, including data inconsistencies, configuration issues, or problems with the APO system itself.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the APO system is trying to process.
    2. Configuration Issues: Incorrect settings in the APO configuration can lead to internal errors.
    3. System Bugs: There may be bugs in the APO version you are using, which could lead to unexpected internal errors.
    4. Memory Issues: Insufficient memory allocation for the APO processes can also trigger internal errors.
    5. Transport Issues: If recent changes or transports were made, they might not have been properly implemented, leading to errors.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Data Consistency Check: Use transaction codes like /SAPAPO/TSM to check for data inconsistencies in the APO system.
    3. Configuration Review: Verify the configuration settings in the APO system to ensure they are set up correctly.
    4. System Update: Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known bugs.
    5. Memory Allocation: Check the memory settings for the APO processes and increase them if necessary.
    6. Reprocessing: If the error occurred during a specific process, try reprocessing the data or transaction that caused the error.
    7. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message, logs, and any relevant details about the actions leading to the error.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
    • Documentation: Review the official SAP documentation for APO to understand the expected behavior and configuration settings.

    By following these steps, you should be able to identify the cause of the /SAPAPO/SRC036 Internal error and implement a suitable solution.

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