How To Fix /SAPAPO/ORDER_SPLIT036 - COM routine access failed with a system error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ORDER_SPLIT -

• Message number: 036

• Message text: COM routine access failed with a system error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ORDER_SPLIT036 - COM routine access failed with a system error ?

  The SAP error message /SAPAPO/ORDER_SPLIT036 indicates that there is a failure in accessing a COM (Component Object Model) routine, which is typically related to issues in the integration between SAP APO (Advanced Planning and Optimization) and other systems or components. This error can arise due to various reasons, including configuration issues, system resource limitations, or problems with the underlying COM components.
  Causes:
  
  COM Component Issues: The COM component that SAP is trying to access may not be registered correctly or may be malfunctioning.
  Network Issues: If the COM component is located on a different server, network connectivity issues could prevent access.
  Permissions: Insufficient permissions for the user or service account trying to access the COM component.
  Resource Limitations: The system may be running low on resources (memory, CPU) which can affect the execution of COM routines.
  Configuration Errors: Incorrect configuration settings in SAP APO or the related systems can lead to this error.
  
  Solutions:
  
  Check COM Registration: Ensure that the COM component is properly registered on the server. You can use tools like regsvr32 to register the component if necessary.
  Review Network Connectivity: If the COM component is on a different server, check the network connection and ensure that the server is reachable.
  Permissions Check: Verify that the user or service account has the necessary permissions to access the COM component.
  Monitor System Resources: Check the system resources (CPU, memory) to ensure that the server is not overloaded. If it is, consider optimizing the workload or upgrading the hardware.
  Configuration Review: Review the configuration settings in SAP APO and related systems to ensure they are set up correctly.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Debugging: If you have access to the development environment, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on the specific system configuration and logs.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context about the failure.
  Documentation: Review the SAP documentation related to COM integration and APO to ensure that all prerequisites and configurations are met.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/ORDER_SPLIT036 error effectively.