How To Fix SAML2110 - PSE unlock failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 110

• Message text: PSE unlock failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2110 - PSE unlock failed ?

  The SAP error message SAML2110: PSE unlock failed typically occurs in the context of Secure Network Communications (SNC) or when dealing with the Public Key Infrastructure (PKI) in SAP systems. This error indicates that the system was unable to unlock the Personal Security Environment (PSE) file, which is essential for secure communication.
  Causes:
  
  Incorrect Password: The most common cause is that the password used to unlock the PSE is incorrect.
  Corrupted PSE File: The PSE file may be corrupted or improperly configured.
  File Permissions: The user or service trying to access the PSE may not have the necessary permissions to read or write to the PSE file.
  Expired Certificates: If the certificates within the PSE are expired or invalid, it may lead to issues when trying to unlock the PSE.
  Configuration Issues: There may be misconfigurations in the SNC or PKI settings in the SAP system.
  
  Solutions:
  
  Verify Password: Ensure that you are using the correct password to unlock the PSE. If you have forgotten the password, you may need to reset it or recreate the PSE.
  Check PSE File: Verify the integrity of the PSE file. If it is corrupted, you may need to restore it from a backup or recreate it.
  File Permissions: Check the file permissions of the PSE file and ensure that the user or service has the necessary access rights.
  Update Certificates: If the certificates are expired, update them with valid certificates and ensure they are correctly imported into the PSE.
  Recreate PSE: If the PSE is beyond repair, consider recreating it. This can be done using transaction codes like STRUST or STRUSTSSO2, depending on your configuration.
  Check Configuration: Review the SNC and PKI configurations in your SAP system to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like STRUST, STRUSTSSO2, or STRUST_PSE to manage and troubleshoot PSE files.
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or patches related to this error. You can search for notes in the SAP Support Portal.
  Documentation: Refer to the official SAP documentation on SNC and PSE management for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.