How To Fix SAML2036 - No SAML2 session found

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 036

• Message text: No SAML2 session found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2036 - No SAML2 session found ?

  The SAP error message SAML2036: No SAML2 session found typically occurs in the context of Single Sign-On (SSO) configurations using SAML (Security Assertion Markup Language) 2.0. This error indicates that the system is unable to find an active SAML2 session for the user attempting to access a resource. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Session Expiration: The SAML session may have expired due to inactivity or a timeout setting.
  Incorrect Configuration: There may be issues with the SAML configuration in the Identity Provider (IdP) or Service Provider (SP) settings.
  Missing SAML Assertion: The SAML assertion may not have been received or processed correctly.
  User Not Authenticated: The user may not have been authenticated properly before trying to access the resource.
  Browser Issues: Cookies or session storage in the browser may be causing issues, especially if they are blocked or cleared.
  Network Issues: Connectivity problems between the SAP system and the IdP can lead to session issues.
  
  Solutions:
  
  Re-authenticate: Ask the user to log out and log back in to establish a new SAML session.
  Check Configuration: Review the SAML configuration settings in both the IdP and SP. Ensure that the endpoints, certificates, and metadata are correctly set up.
  Session Timeout Settings: Check the session timeout settings in both the IdP and SP. Adjust them if necessary to allow for longer sessions.
  Browser Settings: Ensure that cookies are enabled in the user's browser and that there are no extensions or settings blocking them.
  Check Logs: Review the logs on both the SAP system and the IdP for any errors or warnings that could provide more context about the issue.
  Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the IdP.
  
  Related Information:
  
  SAML Configuration: Familiarize yourself with the SAML configuration in SAP, including how to set up the IdP and SP, and how to manage SAML assertions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide updates related to SAML and SSO.
  Documentation: Refer to SAP documentation on SSO and SAML for detailed guidance on configuration and troubleshooting.
  User Training: Educate users on the importance of maintaining their sessions and the steps to take if they encounter session-related issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or consult with a technical expert familiar with SAML and SAP configurations.