How To Fix SALERT033 - Address of recipient & (&) could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 033

• Message text: Address of recipient & (&) could not be read

What causes this issue?

The communication data for communication method &v2& could not be
determined for recipient &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT033 - Address of recipient & (&) could not be read ?

  The SAP error message SALERT033 indicates that the system is unable to read the address of the recipient specified in the alert. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Missing or Incomplete Recipient Data: The recipient's address information may not be fully maintained in the system. This could be due to missing entries in the user master data or incorrect configuration.
  
  
  User Master Record Issues: The user associated with the alert may not have a valid email address or communication method set up in their user profile.
  
  
  Authorization Issues: The user or the system may not have the necessary authorizations to access the recipient's address information.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the database or the communication layer that prevents the system from retrieving the address.
  
  
  Solutions:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance) and check the user profile of the recipient.
  Ensure that the email address and other communication details are correctly maintained.
  
  
  
  Verify Alert Configuration:
  
  Check the configuration of the alert itself. Ensure that the recipient is correctly specified and that the alert is set up to send notifications to the right address.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access the recipient's data. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check System Logs:
  
  Review system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Test Communication:
  
  If the alert is supposed to be sent via email, test the email functionality in the system. You can do this by sending a test email to the recipient's address using transaction code SOST (SAPconnect Send Requests).
  
  
  
  Consult Basis Team:
  
  If the issue persists, consult your SAP Basis team to check for any technical issues with the SAP system or the underlying database.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the SALERT033 error. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to alert management and user administration for best practices in maintaining user data and configuring alerts.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the SALERT033 error and implement a solution to resolve it.