How To Fix S_OSP_WF_MSG140 - Users not maintained; Check the Device Manager or User Management Engine.

SAP Error Message - Details

• Message type: E = Error

• Message class: S_OSP_WF_MSG - Message class for Workflow Patterns

• Message number: 140

• Message text: Users not maintained; Check the Device Manager or User Management Engine.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_OSP_WF_MSG140 - Users not maintained; Check the Device Manager or User Management Engine. ?

  The SAP error message S_OSP_WF_MSG140 indicates that there are issues related to user management, specifically that users are not maintained in the system. This error typically arises in the context of workflow or device management within SAP systems.
  Cause:
  
  User Not Maintained: The primary cause of this error is that the user who is trying to execute a workflow or access a device is not properly maintained in the User Management Engine (UME) or Device Manager.
  Configuration Issues: There may be configuration issues in the User Management settings or the Device Manager that prevent the system from recognizing the user.
  Authorization Issues: The user may not have the necessary authorizations to access the workflow or device.
  System Synchronization: If the system is integrated with other systems (like LDAP or Active Directory), there may be synchronization issues that prevent user data from being updated correctly.
  
  Solution:
  
  
  Check User Maintenance:
  
  Go to the User Management Engine (UME) or the relevant user management transaction in SAP (like SU01).
  Ensure that the user is created and properly maintained with all necessary details (username, roles, authorizations).
  
  
  
  Verify User Roles and Authorizations:
  
  Check if the user has the required roles and authorizations to access the workflow or device.
  Use transaction SU53 to analyze authorization issues if the user is facing access problems.
  
  
  
  Device Manager Configuration:
  
  If the error is related to device management, check the configuration of the Device Manager.
  Ensure that the devices are correctly configured and that the users are assigned to the appropriate devices.
  
  
  
  System Synchronization:
  
  If your SAP system is integrated with external user management systems, ensure that synchronization is functioning correctly.
  Check for any errors in the synchronization logs and resolve them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Management Engine (UME): Understand how UME works in your SAP environment, especially if you are using SAP NetWeaver.
  
  By following these steps, you should be able to identify and resolve the issue related to the S_OSP_WF_MSG140 error message.