How To Fix S_CUS_IMG_TOOL031 - This function cannot be performed in customer systems

SAP Error Message - Details

• Message type: E = Error

• Message class: S_CUS_IMG_TOOL - Messages for IMG Tools

• Message number: 031

• Message text: This function cannot be performed in customer systems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S_CUS_IMG_TOOL031 - This function cannot be performed in customer systems ?

  The SAP error message S_CUS_IMG_TOOL031 indicates that a certain function cannot be performed in customer systems. This typically occurs when you are trying to execute a transaction or function that is restricted in the customer namespace or is not allowed in the current system configuration.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  System Configuration: The function you are trying to access may be restricted in the customer system due to configuration settings.
  Development vs. Production Environment: Some functions are only available in development environments and not in production systems.
  SAP Notes: There may be specific SAP Notes that restrict certain functionalities in customer systems.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. You can do this by checking the user's roles and authorizations in transaction SU53 or PFCG.
  Review Configuration: Check the system configuration to see if the function is enabled for customer systems. This may involve consulting with your SAP Basis or system administrator.
  Consult SAP Notes: Look for relevant SAP Notes that may provide additional information or updates regarding the functionality you are trying to access. You can search for notes in the SAP Support Portal.
  Use Alternative Transactions: If the function is not available, look for alternative transactions or methods to achieve the desired outcome.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to the functionality you are trying to access.
  SAP Documentation: Review the official SAP documentation for the specific module or function you are working with.
  Community Forums: Check SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and find a suitable solution.