How To Fix S1371 - System error occurred during enqueue

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 371

• Message text: System error occurred during enqueue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1371 - System error occurred during enqueue ?

  The SAP error message S1371, which indicates that a "System error occurred during enqueue," typically relates to issues with the enqueue server, which is responsible for managing locks in the SAP system. This error can occur due to various reasons, including system configuration issues, database problems, or network issues.
  Causes:
  
  Enqueue Server Issues: The enqueue server may not be running or may have crashed.
  Database Connection Problems: There may be issues with the database connection that prevent the enqueue server from functioning properly.
  Lock Table Issues: The lock table may be full or corrupted, leading to enqueue failures.
  Network Issues: Network problems can prevent communication between the application server and the enqueue server.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to enqueue errors.
  
  Solutions:
  
  
  Check Enqueue Server Status:
  
  Use transaction code SM12 to check for any locks that may be causing issues.
  Use transaction code SM51 to check the status of the enqueue server. Ensure that it is running.
  
  
  
  Restart Enqueue Server:
  
  If the enqueue server is not running, restart it. This can often resolve temporary issues.
  
  
  
  Check Database Connection:
  
  Verify that the database is up and running and that there are no connectivity issues.
  Check the database logs for any errors that might indicate a problem.
  
  
  
  Review Lock Table:
  
  Check the lock table size and configuration. If it is full, consider increasing its size.
  Use transaction code SM12 to delete any unnecessary locks.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction code SM21) for any related error messages that could provide more context about the issue.
  
  
  
  Network Troubleshooting:
  
  Ensure that there are no network issues affecting communication between the application server and the enqueue server.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display Locks
  SM21: System Log
  SM51: List of Active Instances
  
  
  SAP Notes: Always check for the latest SAP Notes related to enqueue issues, as they may provide specific fixes or workarounds.
  System Monitoring: Regularly monitor the system for performance issues and ensure that all components are functioning correctly to prevent such errors.
  
  By following these steps, you should be able to diagnose and resolve the S1371 error in your SAP system.