How To Fix S1303 - Version conflict: Incompatible version of collector and applications

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 303

• Message text: Version conflict: Incompatible version of collector and applications

What causes this issue?

The version of the collector is not compatible with the disp+work of
the application server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start the correct collector. The old collector might still run after
release upgrade from 1.2A to 2.0A.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message S1303 - Version conflict: Incompatible version of collector and applications ?

  The SAP error message S1303, which indicates a "Version conflict: Incompatible version of collector and applications," typically arises in the context of SAP Solution Manager or SAP Focused Build when there is a mismatch between the versions of the data collector and the applications that are trying to communicate with it. This can happen during data collection processes, such as when monitoring or analyzing system performance.
  Causes:
  
  Version Mismatch: The most common cause is that the data collector (which gathers data from various SAP systems) is not compatible with the version of the applications or systems it is trying to collect data from.
  Upgrade Issues: If either the collector or the applications were recently upgraded, it is possible that one was updated while the other was not, leading to compatibility issues.
  Configuration Errors: Incorrect configuration settings in the SAP Solution Manager or the data collector can also lead to this error.
  Patch Level Differences: Different patch levels between the collector and the applications can also cause incompatibility.
  
  Solutions:
  
  Check Versions: Verify the versions of the data collector and the applications. Ensure that they are compatible with each other according to SAP's compatibility matrix.
  Upgrade/Downgrade: If there is a version mismatch, consider upgrading or downgrading the collector or the applications to ensure they are on compatible versions.
  Apply Patches: Ensure that both the collector and the applications are updated with the latest patches. Sometimes, SAP releases patches that resolve compatibility issues.
  Configuration Review: Review the configuration settings in both the data collector and the applications to ensure they are set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on compatibility issues.
  Restart Services: Sometimes, simply restarting the relevant services or the entire system can resolve transient issues.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes related to the S1303 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for both the data collector and the applications to understand the compatibility requirements and configuration settings.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.